Operations work means seeing the parts of an organization that don't get put on a website: financials, internal disagreements, donor lists, half-finished systems. We treat that access as a responsibility, not a convenience.
Access to a client's materials is limited to the people on our team actually doing that work. We don't reference specifics from one client's engagement in conversation with another, and we don't publish case studies, screenshots, or outcomes without that client's explicit permission.
Confidentiality doesn't expire when a project wraps up. We continue to treat what we learned about a client's organization as confidential unless they've agreed we can share it, such as in an approved case study.
If an engagement calls for a signed non-disclosure agreement, we're glad to sign one. Reach out at raeformtoday@gmail.com and we'll fold it into the engagement paperwork.